If the item you received is faulty, please send us an email to shop@aikidiounot.com quoting your order number, your name and address, details of the faulty product and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 7 days from receipt of the faulty item to return it to us.

We accept payments through Credit/debit/prepaid card and Paypal.

Greece: Free Shipping, 1-7 business days after receiving the order confirmation email.

Cyprus: €10, 5-7 business days after receiving the order confirmation email.

Rest of Europe: €20, 4-9 business days after receiving the order confirmation email.

For international shipping outside Europe, feel free to contact us at shop@aikidiounot.com.

Delivery times and costs may vary depending on the destination country.

During high season, Sales period and Bank holidays, the delivery period may be affected.

If we are unable to deliver your parcel with the selected delivery method, it will automatically be returned and you will be informed via email.

We guarantee to refund any item you are not completely happy with, provided that you return it in its original condition within 7 business days of receipt. Your refund will be credited to the original payment method. Please note that original shipping charges are non-refundable. Please also note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers. To request for a refund, send an email to shop@aikidiounot.com  and we will provide you with the necessary form for the return of the product. You should return the items within 7 business days with all of the tags intact.

You may exchange items for a different size, however all exchanges are based on stock availability. To exchange an item, send an email to shop@aikidiounot.com  and we will provide you with the necessary form for the return of the product. You should return the items within 7 business days with all of the tags intact. All returns must be made by courier companies and delivered to our Showroom. The cost of returning the item is your responsibility.

If you wish to cancel your order, please send us an e-mail to shop@aikidiounot.com or call on +30 2117253717 within 24 hour from your order. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.

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